ArtsTix online is available 24/7!
The ArtsTix Ticket booth hours vary based on day of the week, so check our hours here.
Ticket availability and discounts are at the discretion of each producing company.
Typically, tickets can be purchased until two hours before curtain time, however cut-off times can vary.
Cut-off times are shown on the ticket purchasing page for each show.
The ArtsTix Ticket Center is located in Downtown San Diego at the new Horton Plaza Park at 4th Avenue & E Street (across from the Balboa Theatre). Our mailing address is 28 Horton Plaza, San Diego, CA 92101.
Parking is available in the Westfield Horton Plaza Parking Garage, which has three entrances. Enter the parking garage at 4th Ave and F Street, G Street and 2nd Ave, or 3rd Ave & G Street.
Parking is FREE for 1 hour between 5 am & 8 pm. No validation necessary. $2.00 per 15 minutes for any additional time. Evening flat rate: Sunday – Wednesday $10, Thursday – Sunday $20
Metered parking is also available along the adjacent streets.
Tickets sold through ArtsTix are either General Admission or Best Available.
For General Admission, open seating, you choose upon entering the theatre.
For Best Available, assigned by the producing organization after the ticket-selling-cut-off-time for the performance, you will find your seat letter/number on your ticket at Will Call/the box office.
ArtsTix does not have access to exact seat assignment.
ArtsTix processing fees range from $2.00 - $7.95 per ticket, depending on ticket price and processing systems involved.
They apply to all purchases, whether online, over-the-phone, or at the ticket center.
More than 95% of the price of each ticket goes to the theaters and production companies.
The majority of the fee goes to merchant service companies to process the transactions and payments.
The remaining percentage of the fee goes to support ArtsTix, a non-profit ticket office and information center.
Your tickets will be available at the venue's Will Call 30 minutes before the event. Your purchase receipt or confirmation email serves as your proof of purchase. Please bring your ID to Will Call as your tickets will be held under your name.
Buy your group tickets by calling 858-437-9850! We can assist you in purchasing group tickets at up to 50% off!
There are no refunds. Limited exchanges are available for a $5.00 processing fee. Exchanges must be for shows of equal or greater value.
You have a time limit to complete your order (each screen on the ArtsTix site designates this time limit). If you don't complete your order in that time, the tickets are released back into the system and you have to start over again. If your credit card transaction fails, the ArtsTix Concierge can help you in placing your order over the phone. Just call us at 858-437-9850
Whether you are a performing arts organization, independent producer, film festival, or rock concert - ArtsTix can help you! If this is your first time using ArtsTix, please contact us by calling 858-437-9850 or by email at email@example.com. Repeat users of ArtsTix can submit shows using this submission form HERE.
The San Diego Performing Arts League is a non-profit organization whose mission is to promote San Diego's performing arts. Our members are theaters and performing arts organizations in San Diego County. SDPAL's mission is to support San Diego County performing arts organizations, and to promote audience development by providing resources, services and collaborative partnerships. You can find out more about SDPAL here.
Please contact ArtsTix for more help. You may call us during business hours at 858-437-9850. Or send an email to firstname.lastname@example.org.